Agile board page is not working

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Martin Trneny
Hi,
in my free account the Agile board is not working at all. I mean the page is not loading (message: Internet Explorer cannot display the webpage).

I want to try the features of Agile board but by now it is not possible.

Could you look at it?

Regards,
Martin

Alexander Anisimov
Hello Martin,
could you please clarify the problem? Do you use hosted or self-hosted version of YouTrack? What version of IE is installed on your computer? What exact message did you get (please attach screenshot if possible)?

Regards,
Alexander

Martin Trneny
Hi Alexander,
that is strange, the Agile board was working fine for me till yesterday noon (IE 9). I'd tried mobile IE 10 - same problem. After your message I've also tried Firefox and it is working!! I'm using hosted version.

Thanks for advice. I will use Firefox, but still some issue is there.

Regards,
Martin

IE problem.png

Alexander Anisimov
Martin, it's pretty strange. What is the name of your instance? We should check logs.

Regards,
Alexander

Martin Trneny
Sorry for misleading information.

Just for my project "Design-pokus (DES)" - http://mtrneny.myjetbrains.com/youtrack/issues/DES the Agile board is not working (IE 9, mobile IE 10, Firefox). Other projects are working fine.

So there has to be some issue in my project DES.

Regards,
Martin

Mikhail Kapusta
Hello, Martin!

There is a workaround for the problem:
1. Go to Administration -> "Design-pokus" project, Fields tab.
2. Check "Can be empty" for "Sprint" field.
It should helps.

Thank you for pointing out this problem in YouTrack.
We’ve created an issue based on your problem:
https://youtrack.jetbrains.com/issue/JT-18222


Regards,
--
Mikhail

Martin Trneny
Hello Mikhail,
The workaround is working.

Thanks for your help.

Regards,
Martin

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