How to limit guest to "public" tickets and allow reporters to view tickets reported by themselves
This is my ideal scenario for guest users and reporters:
issues that are explicitly made public by us
an issue if they have been given a direct URL.
Same as guest
all issues reported by self
Our current solution is to set "Visible to" to a group that guest and reporters are not part of. We use the
Default Visibility Group
workflow to automatically set "Visible to" of newly created issues to "Developers" group.
Guest will not see these issues and we can manually set certain issues as visible to All Users.
We don't currently have a solution for reporters being able to view issues reported by self.
Any thoughts on how to best accomplish this?
Question is not answered.
Sorry for not responding earlier.
As far as can understand, you need to change the situation only with Reporters.
You can edit existing Reporter role - set the only "Create issue" option and disable others. In this way Reporter will be able to view issues only that were created by himself.
Feel free to ask any questions if have any problems with setting these up.
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Build #143 (Nov/16/2012 5:22PM)